INFORMATION ABOUT US AND HOW TO CONTACT US

Who we are. We are Lynx Golf Limited a company registered in England. Our company registration number is 7928619 and our registered office is at Unit 17, Brooklands Business Park, Avro Way, Weybridge, KT13 0YF.

How to contact us. You can contact us by telephoning our customer service team on 01932 344074 or by writing to us at mark@lynxgolf.co.uk.

How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

PURCHASING ITEMS FROM YOU

Upon receiving your request, we will endeavour to offer you a quote for your equipment within 3 working days via email. This timescale may be extended if a request is received over the weekend or a bank holiday.

Any quote we provide will be valid for a period of seven days and the price provided will be our maximum offer and subject to the equipment being received by us in the condition that it is described by you. We therefore reserve the right to revise the quote or retract the quote completely.

On acceptance of the quote within the seven day period, a contract will come into existence between us for the purchase of your equipment.

As well as accepting your equipment by post, we can offer to collect the equipment, which we will notify you of in advance. We will provide the box and packaging along with a returns label.

On receipt of your equipment we will inspect it and check that it is in the condition that you described it. If we accept the equipment we shall make a credit against your new purchase.

In the event that the equipment is not in the condition it is described, we will contact you to try and resolve the matter. This may result in you receiving a revised quote for the items or in exceptional circumstances, for example the equipment being in an unsaleable condition, we may retract the quote and return the items to you at your cost.

In relation to the supply of your equipment to us, you are responsible for any foreseeable loss and damage caused by you. If you fail to comply with these terms, you are responsible for loss or damage we suffer that is a foreseeable result of your breaking the contract or your failing to use reasonable care and skill. However, you will not be responsible for any unforeseen loss or damage. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and knew it might happen, for example if you discussed it with us during the sales process.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products and for defective products under the Consumer Protection Act 1987.

We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.