Shipping policy

Delivery Information & Rates

Please note: Any applicable local duties and taxes are the responsibility of the customer.

Delivery Rates & Services

Location / Zone Cost Service / Timing
UK Mainland (Standard)

FREE for orders over £75


(Otherwise standard rates apply)

 3–5 working days (via DPD)
UK Mainland (Next Day) Calculated at checkout Next working day if ordered before 12 PM
UK Zone 2: Scottish Islands, Highlands, Isle of Man £18.50 3–17 working days
Europe Zone 1: Germany, Belgium, Luxembourg, Netherlands, Republic of Ireland £16.50 4–5 working days (Orders over £150 only)
Europe Zone 2: Northern Ireland, Poland, France, Czech Republic, Lithuania, Austria, Denmark £18.50 4–5 working days (Orders over £150 only)
Europe Zone 3: Hungary, Spain, Italy, Latvia, Slovakia, Slovenia, Sweden £21.50 4–5 working days (Orders over £150 only)
Europe Zone 4: Estonia, Portugal £25.00 5–7 working days (Orders over £150 only)
Europe Zone 5: Finland, Croatia, Bulgaria £30.00 5–7 working days (Orders over £150 only)
Europe Zone 6: Greece, Norway, Iceland £35.00 5–7 working days (Orders over £150 only)

Delivery Guidelines & Conditions

UK Mainland Next Day Delivery

  • Cut-off Time: Orders must be placed before 12 PM Monday to Thursday.

  • Weekend Adjustments: Orders placed after 12 PM on Thursday may not arrive until the following Monday.

  • Scotland Deliveries: Next Day Delivery to Scotland may take up to 2 working days due to location.

  • Exclusions: Next Day service excludes PO Box addresses and the following postcodes: BT, GY, IM, JE, KA27-28, PA20-80, PO30-41, TR21-25, ZE, AB30-38, AB44-56, FK17-21, G83, HS, IV, KW, PH17-50.

Receipt of Goods

  • Delivery Windows: Deliveries are generally made between 8 AM and 6 PM, Monday to Friday (excluding Bank Holidays).

  • Signatures: A signature may be required upon delivery. Please ensure someone is available to sign. If no one is available, our courier (DPD) will leave a card with instructions on how to rearrange your delivery.

  • Missing/Delayed Parcels: If you have not received your goods or a courier card within 7 working days of your dispatch date, please email us with your Name, Address, and Order Number. You must contact us within a maximum of 14 working days from dispatch; if we do not hear from you within this timeframe, we will accept this as acknowledgment that the goods were successfully received.

Damaged or Missing Items

We take your delivery seriously and work closely with our carriers to ensure your items arrive safely. In the unlikely event that something is wrong:

  • Notification: You must notify us within 24 hours of delivery by emailing details to info@lynxgolf.co.uk.

  • Damaged Packaging: If your parcel arrives showing clear signs of damage or tampering, please make a note of this on the courier's delivery documents and take photographs of the damage. This significantly assists us in processing any claims.